Effective Date: 04/19/24

1. Introduction Welcome to Vivo Cleaning Services. By accessing our website (https://vivocleaning.com) and using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

2. Services Provided Vivo Cleaning Services offers residential and commercial cleaning services as described on our website. Details of these services, including scope, duration, and pricing, are available upon request and will be outlined in your service agreement.

3. User Agreement By booking a service through our website, you agree to provide accurate and complete information required for the service and to comply with the terms outlined here.

4. Payment Terms Payments for services must be made in accordance with the payment terms specified at the time of booking. Late payments may incur additional charges or result in a suspension of services.

5. Cancellation Policy You may cancel your service booking within 24 hours of the scheduled service time without penalty. Cancellations made less than 24 hours before the scheduled time may incur a fee.

6. User Conduct Users are expected to behave respectfully and lawfully when interacting with our staff and using our website. Any form of abuse, harassment, or illegal activity is strictly prohibited and may result in termination of services.

7. Intellectual Property All content on https://vivocleaning.com, including text, graphics, logos, and images, is the property of Vivo Cleaning Services and is protected by copyright and intellectual property laws.

8. Privacy Policy Our Privacy Policy, available at https://vivocleaning.com/privacy-policy, describes how we handle the information you provide to us when you use our services. By agreeing to these terms, you also agree to our Privacy Policy.

9. Disclaimer of Warranties Vivo Cleaning Services provides its services “as is” without any guarantees or warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

10. Limitation of Liability Vivo Cleaning Services will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of our services.

11. Modifications to Terms We reserve the right to modify these terms at any time. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

12. Governing Law These terms and conditions are governed by the laws of the state/country in which Vivo Cleaning Services operates.

13. Contact Us For any questions or concerns about our terms and conditions, please contact us at (360) 901-9169.